To ensure a pleasant and safe experience for all guests, please adhere to the following ground rules during your stay. Thank you for your cooperation and understanding.

1. Respect the Property:

  • Treat the property with care and respect, as if it were your own home.
  • Do not damage or alter any part of the property, including furniture, fixtures, and appliances.

2. Noise Levels:

  • Maintain reasonable noise levels, especially between 10 PM and 8 AM, to avoid disturbing neighbors and other guests. This includes loud music, slamming doors, shouting ect.

3. Occupancy Limits:

  • Adhere to the maximum occupancy limit specified for the property. Unauthorized guests or visitors are not permitted without prior approval from the host.

4. Cleanliness:

  • Keep the property clean and tidy during your stay. Dispose of rubbish properly and use the recycling bins where provided.
  • Before check-out, please follow the host's instructions for cleaning up, such as stripping beds, washing dishes, or taking out the bins.

5. Smoking Policy:

  • Smoking is strictly prohibited inside a property. If you smoke outside, please dispose of cigarette butts responsibly.

6. Pets:

  • Pets are only allowed if explicitly stated in the property listing. If pets are permitted, ensure they are well-behaved and do not damage the property or disturb neighbors.

7. Security:

  • Lock all doors and windows when you leave the property to ensure its security.
  • Do not share access codes or keys with anyone outside your booking party.

8. Appliances and Utilities:

  • Use appliances and utilities responsibly. Turn off lights, heating, air conditioning, and electrical devices when not in use.
  • Report any malfunctioning appliances or damages to the host immediately.

9. Parking:

  • Follow the parking instructions provided by the host. Do not park in unauthorized areas or block driveways.

10. Respect Local Laws and Customs:

  • Comply with all local laws and regulations during your stay.
  • Be mindful and respectful of local customs and traditions.

11. Check-in and Check-out:

  • Adhere to the check-in and check-out times specified by the host. Early check-in or late check-out may be arranged with prior approval, subject to availability.

12. Emergency Procedures:

  • Familiarize yourself with the property's emergency procedures, including the location of fire extinguishers, exits, and emergency contact numbers.
  • In case of an emergency, contact the relevant authorities immediately and inform the host as soon as possible.

13. Personal Belongings:

  • Keep your personal belongings secure. Stay UK and the property host are not responsible for any lost or stolen items.

14. House Rules:

  • Follow any additional house rules specified by the host in the property listing or provided upon arrival.

15. Feedback and Communication:

  • Communicate promptly with the host regarding any issues or concerns that arise during your stay.
  • Provide feedback after your stay to help us improve our service and ensure a positive experience for future guests.

Thank you for respecting these ground rules and helping us maintain a high standard of hospitality. We hope you enjoy your stay with Stay UK!